Knowledge Department

Take a fortnight off without the business stopping.

Everything that currently lives in your head — prices, policies, the reason you do it that way — written down and answering questions in your own words.

The business should survive you being unreachable. Right now, ask yourself honestly whether it would.

Your documents, prices, policies, past decisions and hard-won lessons structured into something that can answer questions — in plain language, citing where the answer came from, running on hardware you control. Then it strategises against your own rules rather than generic advice off the internet.

Ask most owners what happens if they are unreachable for a fortnight and you will watch the colour go out of their face.

How it is priced

Every plan includes a set number of production credits each month — that is how we measure everything we make. A social post is 1 credit, a blog article is 6, a short video is 5, a full commercial is 30. Spend them on whatever mix suits your month.

Roughly two thirds of your subscription is production allowance. The rest is strategy, management, platform and support. We say that out loud because most agencies will not.

If you need more than your allowance, a prepaid block costs $22 a credit and buying à la carte in the moment costs $40. That gap is deliberate: planning ahead should be cheaper than panicking. And if you overspend by more than 40 credits in a month we convert it to a prepaid block automatically and charge you the lower rate.

The Department Stack

This is one of eight departments you can run with us. Every one you add takes another 5% off all of them, up to 20%. That is not a loyalty gimmick — all eight read from the same Brand Brain and the same knowledge base, so your marketing team already knows what your sales team knows. The fifth department genuinely costs us less to run than the first, and we pass that on.

What else is charged

• Setup fee — once, at the start. It covers onboarding, strategy and the baseline we measure against.
• Administration & support — $95/mo per account. Funds 24/7 monitoring, the support SLA, the uptime guarantee and every third-party tool licence. Charged openly rather than hidden in the tier.
• Initialisation — only if we build something from nothing, such as a social channel at $150, a Google Business Profile, a business email domain or an ad account.

Nonprofits get 15% off recurring lines. Businesses based in North Lawndale and the surrounding West and South Side community areas get a further 10% off for the first twelve months.

Exactly what you get

No vague tiers. These are the numbers, and anything past them has a price on the pricing page rather than a quote three days later.

AI Knowledge Base: Vault — $1,500 one-time

What	How much
Build	$1,500 one-time
Own it outright	Yes - $1,500, no subscription needed
Keep it current	$100/mo, optional

AI Knowledge Base: Connected — $3,500 one-time

What	How much
Build	$3,500 one-time
Keep it current	$275/mo

AI Knowledge Base: Personal Agent — $5,000 one-time

What	How much
Build	$5,000 one-time
Keep it current	$650/mo

What you get, and how to take it with you

In your portal. An interactive graph of your own knowledge — click any node to see the source document, who added it and when. Plus plain-language search across everything.

How you review it. Approve what gets ingested, and correct any answer that is wrong — the correction becomes part of the graph.

What you can export:

• Graph export as JSON-LD, GraphML and Neo4j-compatible dump
• Nodes and edges as .csv
• The full source corpus as Markdown
• Question-and-answer history (.csv)
• A printable PDF summary of what the business knows
• On-premise deployment bundle — it runs without us

Everything exports in an open format and stays downloadable. Cancelling does not take any of it away from you.