Simple & Transparent
PRICING
Transparent pricing. No hidden fees. Bundle into a launch package, subscribe to ongoing operations, or pick à la carte.
Best Value
LAUNCH PACKAGES
Everything you need to go live. Bundled for savings with our Performance Guarantee included.
Relaunch Package
one-time upfront
Or $3,250 down + $1,000/mo for 6 months
Total: $9,250
What's included
- Brand Core - new identity with voice and messaging
- Business website rebuilt, 6-10 pages with blog
- AI Knowledge Base: Vault seeded from your existing material
- Brand Automations: Current for three months
- Site Care: Pro for six months
- Content and customer migration from the old site
Performance Guarantee: If the rebuilt site does not outperform the old one on traffic and enquiries within six months, we keep optimising at no charge until it does.
Retail Package
one-time upfront
Or $5,750 down + $1,750/mo for 6 months
Total: $16,250
What's included
- Brand Kit Plus
- E-Commerce website, up to 75 products
- AI Knowledge Base: Vault
- Brand Automations: Circuit for six months
- Site Care: Pro for six months
- Product photography day included
Performance Guarantee: If we do not hit the targets we agree at kickoff within six months, we continue Brand Automations: Circuit for another three months free — $5,550 of additional service.
Startup Package: Groundwork
one-time upfront
Or $750 down + $200/mo for 6 months
Total: $1,950
What's included
- Formation and filings — entity, EIN, operating agreement, registered agent
- Brand Kit — logo, colours, type, social art
- One-page website with lead capture
- Domain and business email set up properly
- Google Business Profile created and optimised
- Ninety-minute launch session
Performance Guarantee: If you are not open, findable and taking enquiries within 60 days of handover, we keep working at no charge until you are.
Startup Package: Open for Business
one-time upfront
Or $1,950 down + $500/mo for 6 months
Total: $4,950
What's included
- Everything in Groundwork
- Biz Starter Kit — bank-ready plan, market research, projections
- Portfolio website, up to five pages
- AI Knowledge Base: Vault — your business brain, seeded
- Brand Automations: Signal for three months
- Government Contracting Registration if you want public work
Performance Guarantee: If we do not hit the targets we agree at kickoff within six months, we continue your Brand Automations for another three months free.
Startup Package: Fully Operating
one-time upfront
Or $3,950 down + $1,000/mo for 6 months
Total: $9,950
What's included
- Everything in Open for Business, upgraded
- Brand Core identity with voice and messaging
- Business website with blog and CMS
- Brand Automations: Current for three months
- Reflex Lite for three months so no lead goes unanswered
- Site Care: Lite for six months
Performance Guarantee: If we do not hit the targets we agree at kickoff within six months, we continue Brand Automations: Current for another six months free — $5,370 of additional service.
Building Something
TWO WAYS TO BUILD
Buy the project outright and own it, or subscribe and keep building. Most people who expect to keep changing things are better off subscribing.
Option one
BUY THE PROJECT
Fixed scope, fixed price, yours completely on final payment.
- Landing Page$1,200
- Portfolio$2,500
- Business$3,800
- E-Commerce$4,500
- E-Commerce Pro$8,500
- Web App / SaaS MVP$14,500 – $45,000
- Mobile App (iOS + Android)$19,500 – $60,000
Need it faster?
Rush Delivery adds 25% ($250 minimum) and halves the timeline. We decline it rather than take it if capacity would hurt the result. Standing priority every month is Priority Queue at $150/mo.
Option two
SUBSCRIBE AND KEEP BUILDING
Workshop — as many projects as you want, a round of edits every 24 hours, and the code is yours to take at any time.
- Workshop$900/mo
- Workshop Pro$1,750/mo
- Workshop Studio$3,200/mo
Launching costs extra
- Website$450
- Web App$850
- Mobile App$1,200
- Bot or MCP Server$350
Development is a subscription; putting something live on its own domain is a one-time fee, because that is where our ongoing obligation starts.
After the Build
KEEP IT RUNNING
Small monthly lines that pair with a one-time build. All optional — everything we build works without them.
Knowledge Base Management
$100/moa Vault owner who wants it to stay true. Optional — the Vault works without it.
Knowledge Base: Connected Management
$275/moa Connected knowledge base in daily customer use.
Knowledge Base: Agent Management
$650/moa Personal Agent taking real actions on your behalf.
SEO Strategy Watch
$110/mokeeping search from going stale after setup. Search changes constantly and a fix list from six months ago is worth very little. This watches, and tells you what to do next.
Annual Compliance Keeper
$35/moa business that has been formed and must not lapse. Filings only — this is not accounting or tax preparation.
Commerce Operations
$350/moa storefront that needs tending — catalogue, pricing, promotions and the things that quietly break. Order fulfilment is yours; this is the system around it.
Managed Hosting
$45/moa site we built or took over, hosted on infrastructure we keep patched. Editing and support hours are Site Care.
SaaS Administration
$175/moan organisation that keeps paying for seats it does not use. Licence and access hygiene, monthly.
Automation Maintenance
$225/moautomations already running. They break when an API changes, and silence is not success.
AI Systems Care
$295/mobots, MCP servers and local AI you already run. They break when a platform or model changes, and silence is not success.
Build Your Own Stack
INDIVIDUAL SERVICES
Need just one thing? Every service is available individually.
Marketing Department
A five-person marketing team costs $372,000 a year before benefits.
Plans, writes, designs and publishes everything you put out.
- Brand Automations: Signal — $425/mo
- Brand Automations: Current — $975/mo
- Brand Automations: Circuit — $1,995/mo
- Brand Automations: Grid — $3,750/mo
Customer Service Department
78% of buyers go with whoever answers first.
Answers every person who reaches out, in under a minute, day or night.
- Reflex Lite — $375/mo
- Reflex — $795/mo
- Reflex Pro — $1,550/mo
Sales Department
The average lead becomes a sale 3.2% of the time.
Finds who to talk to, reaches out first, and keeps the pipeline honest.
- Engine Lite — $495/mo
- Engine — $995/mo
- Engine Pro — $1,950/mo
- Pipeline Management — $695/mo
Contracts Department
Billions in local contracts go to whoever filed on time.
Watches every public bid board and takes the ones that fit through to award.
- Bid Board: Radar — $425/mo
- Bid Board: Pursuit — $1,550/mo
- Bid Board: Award — $3,150/mo
Security Department
Sleep through the night.
Keeps the business defended, patched, trained and insurable.
- Managed Shield — $275/mo
- Shield Plus — $495/mo
Knowledge Department
Take a fortnight off without the business stopping.
The business brain. Reads your own documents and rules, and strategises against them.
- AI Knowledge Base: Vault — $1,500
- AI Knowledge Base: Connected — $3,500
- AI Knowledge Base: Personal Agent — $5,000
Technology Department
Never hear about an outage from a customer again.
Keeps what we built fast, current and online.
- Site Care: Lite — $149/mo
- Site Care: Pro — $399/mo
- Site Care: VIP — $899/mo
Development Department
One developer costs $110,000 a year. One website costs $2,500.
Builds and iterates on whatever you need, continuously, and hands you the code.
- Workshop — $900/mo
- Workshop Pro — $1,750/mo
- Workshop Studio — $3,200/mo
Sourcing Department
Fees and duty can take 28–42% of your sale price before you earn a penny.
Finds your suppliers, checks what you are paying, and negotiates before every renewal.
- Sourcing & Negotiation Desk — $595/mo
Adjust Anything
ADD-ONS & CHANGES
Turn any dial without renegotiating your contract. Grouped by where each one actually applies.
ON A ONE-OFF PROJECT
These attach to a build. They do not apply to a subscription.
Google Business Profile Setup
a business with no Google presence, or one it cannot get into. Includes claim and recovery.
Domain & Business Email Setup
an organisation still using a personal Gmail address for business.
CRM Setup
an organisation tracking customers in a notebook or a phone.
Rush Delivery
work you need in roughly half the standard timeline. Adds 25% to the project price, $250 minimum. Subject to a capacity check — we will not take it if we cannot hold the quality.
ON A SUBSCRIPTION
These attach to a monthly plan. They do not apply to a one-off project.
Administration & Support Fee
every Graphene Gangway recurring account. This is what funds round-the-clock cover — it is charged openly rather than buried in the tier price.
Additional Seat
another person from your team who needs access to the portal, approvals and knowledge base.
Production Pack: 25
a plan that needs a little more this month. $22 a post. In-plan is $18. A-la-carte is $40. This is the middle rung, and it is the one to buy.
Production Pack: 100
a campaign or a season. $21 a post.
Production Pack: 250
a launch year. $20 a post — the best rate outside a tier upgrade.
Additional Revision Round
a piece that needs more rounds than its allowance. Priced per round per item - a post is $15, an article $60, a commercial $300. Anything that was our mistake never counts against your allowance.
Additional Training Session
a team that needs more than its included sessions. $450 remote, $850 on-site in Chicago. Up to 25 attendees.
Priority Queue
an account that needs to jump the queue every month, not once. Standing priority on every request. One-off urgency is Rush Delivery.
ON A MARKETING PLAN
These change the shape of a publishing plan.
Managed Media Fee
accounts where we run paid advertising. 12% of managed spend, $150 a month minimum. Charged only on spend we actually manage.
Additional Channel
one more platform on an existing Brand Automations plan. Creating the channel from scratch is Channel Initialisation.
Additional Brand
a second business or location under one account, with its own voice and calendar.
Channel Initialisation
a platform you do not have yet. Charged once per channel we create from scratch. Existing channels cost nothing to take over.
Ad Account & Tracking Setup
a platform where you need to advertise but have no account or tracking. Charged per platform.
ON ANYTHING
Emergency Weekend & Holiday Work
something that cannot wait until Monday. $165/hr outside business hours, two-hour minimum. Ongoing after-hours cover is Reflex.
Three Prices, One Job
WHAT MORE COSTS
Everything we make is measured in credits, and your plan includes a set number each month. A credit costs three different amounts depending on when you buy it. Planning ahead is always cheaper — à la carte is deliberately 2.22× the in-plan rate.
| What we make | Credits | In your plan | Prepaid | À la carte |
|---|---|---|---|---|
| Social post (static or carousel) | 1 | $18 | $22 | $40 |
| Story / short vertical repost | 0.5 | $9 | $11 | $20 |
| Flyer / static graphic | 2 | $36 | $44 | $80 |
| Short-form video, 30s or under | 5 | $90 | $110 | $200 |
| Reel / hype reel, 60s or under | 11 | $198 | $242 | $440 |
| Blog post, 800-1,200 words | 6 | $108 | $132 | $240 |
| Pillar article, 2,000+ words | 14 | $252 | $308 | $560 |
| Email newsletter | 4 | $72 | $88 | $160 |
| Podcast episode edit | 12 | $216 | $264 | $480 |
| Landing page | 25 | $450 | $550 | $1,000 |
| Long-form video, 2-5 min | 23 | $414 | $506 | $920 |
| Commercial, 30-60s (scripted, cast-locked) | 30 | $540 | $660 | $1,200 |
| PSA, 60-90s | 38 | $684 | $836 | $1,520 |
| Price per credit | 1 | $18 | $22 | $40 |
You will not get caught out. If you overspend your allowance by more than 40 credits in a month, we convert it to a prepaid block automatically and charge you the lower rate. We would rather have the cash up front than the resentment afterwards.
PREPAID TOP-UP BLOCKS
Buy ahead when you know a busy month is coming. Blocks never expire while you subscribe.
$550
25 credits
$22 each
à la carte would be $1,000
$2,100
100 credits
$21 each
à la carte would be $4,000
$5,000
250 credits
$20 each
à la carte would be $10,000
USAGE THAT COSTS US REAL MONEY
Calls, texts, emails and data are billed per use rather than in credits, because unlike the things we make, these have a genuine cost per unit.
| Usage | In your plan | Prepaid | À la carte |
|---|---|---|---|
| AI voice call, per minute | $0.42 | $0.36 | $0.95 |
| AI SMS, per message | $0.09 | $0.08 | $0.22 |
| AI DM / comment reply, each | $0.12 | $0.10 | $0.30 |
| Inbound email handled + drafted | $0.65 | $0.55 | $1.60 |
| Cold email send | $0.04 | $0.03 | $0.09 |
| Enriched lead record | $0.28 | $0.23 | $0.70 |
Administration & support fee: $95/mo per account — funds 24/7 monitoring, the support SLA and the uptime guarantee. Charged openly, not hidden in the tier price.
COMMON QUESTIONS
Got questions? We've got answers.
What exactly am I buying?+
A department, not a project. Each subscription is a team you would otherwise hire — a marketing team, a customer service desk, a sales team, a contracts department, a security team. You pick which ones you need and what size. Every one you add takes another 5% off all of them, up to 20%.
What is a credit?+
It is how we measure everything we make. A social post is 1 credit, a blog article is 6, a short video is 5, a full commercial is 30. Your plan includes a set number each month and you can spend them on whatever mix you want — 30 posts, or 5 videos, or one commercial. Credits are fungible on purpose, so you are never stuck with an allowance shaped wrong for your month.
What happens if I run out of credits mid-month?+
You have two options and we are upfront about the difference. Buying a prepaid block ahead of time costs $22 a credit. Buying à la carte in the moment costs $40. That gap is deliberate — planning ahead should be rewarded. And if you overspend by more than 40 credits in a month, we convert it to a prepaid block automatically and charge you the lower rate rather than letting you run up the expensive one.
Why is there a separate administration fee?+
Because 24/7 monitoring, a published support SLA and an uptime guarantee cost real money to provide, and most agencies bury that in the tier price and hope you do not notice. Ours is $95/mo per account, stated openly. It also covers every third-party tool licence, so you are not paying for software subscriptions on top.
Do I have to let you post, or can I post myself?+
Either. Signal is built for businesses that want to post themselves — we plan, write and design everything and email you the calendar with the finished assets, ready to copy and paste. It costs less precisely because you are doing the publishing. From Current upward we publish for you.
What if I do not have social channels yet?+
Then there is a one-time Channel Initialisation fee of $150 per channel we create from scratch. That covers claiming the handle, profile and cover art, bio optimisation, pursuing verification, pinned content, two-factor setup and handing you the credentials. Taking over channels you already have costs nothing.
How does the bid and contract work actually work?+
Bid Board: Radar watches SAM.gov daily against your NAICS codes plus the Illinois, Cook County, City of Chicago, CPS, CTA and CHA portals, and sends you a weekly digest of what genuinely applies to you with deadlines. That is the entry rung — we watch and tell you. Pursuit writes and submits up to three full bid packages a month. Award takes it from first sighting through submission, follow-up, debrief and contract award onboarding.
Can you actually start my business for me?+
Yes. The Startup Packages take an idea to a trading business — entity formation, EIN, operating agreement, registered agent, licences, branding, website, business email and Google listing. If you want to bid public work we also handle UEI, SAM.gov registration and certification guidance. Filing fees are billed at cost and never marked up.
Is the AI Knowledge Base HIPAA-compliant?+
It is HIPAA-aware. The AI runs on your hardware and your data never leaves it, which addresses the core privacy concern HIPAA is built around. We do not claim formal certification or sign BAAs as part of the standard product. If you need formal HIPAA controls and a BAA, that is scoped separately on top of the Personal Agent tier.
Can I buy the knowledge base without a subscription?+
Yes. The Vault is $1,500 and it is yours outright — built, handed over, no ongoing commitment. The $100/mo management is optional and exists only to keep it current as your policies and documents change.
Are there any hidden fees?+
No. The prices listed are what you pay. Setup fees, the administration fee and metered usage are all stated on this page rather than discovered later. Domain registration, hosting, ad spend and government filing fees are billed at cost and set up under your own accounts, so you own everything.
Do I own my website and content?+
Yes, completely. You own the code, the design, the content, the domain and the knowledge base. Everything transfers to you on final payment. We keep only our own platform and tooling.
Is there a discount for nonprofits or local businesses?+
Yes. Verified 501(c)(3) organisations get 15% off recurring lines. Businesses based in North Lawndale and the surrounding West and South Side community areas get a further 10% off for the first twelve months.
What payment methods do you accept?+
All major credit cards, ACH bank transfers, and payment plans on the packages. We invoice through Stripe so everything is transparent. Paying a year up front gets you two months free and half off the setup fee.
MERCH
Streetwear meets tech culture. Rep the gangway.
Portal Tee
$35
Gangway Hoodie
$65
NL Snapback
$30
Sticker Pack
$8
READY TO LAUNCH?
Tell us about your project and we'll get back to you within 24 hours with a custom proposal.